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Return & Exchange

Return and Exchange policy

        If  for any reason, you are not completely satisfied with your purchase, we will gladly accept your return for an exchange or refund. Just follow these simple guidelines.


          * If you want to return the products, please contact us within 5 days after receiving it, and inform us the reason for the return. If there are severe quality problems, please kindly show us some pictures of the express receipt and the products which can reflect the defects. 

          * Products with serious quality problem can be returned and replaced. We will reship the goods after you provide us with enough proof. However, full refund cannot be accepted.

          * If the products were damaged by human factors, we would not accept the return. 

          * Before returning the goods, please ask us for the return address. If your order were returned to us due to incorrect address or nobody signs for it, we won't offer full refund. What's more, we will arrange the reshipment after we receive the returned goods and you should pay for the extra cost.

          * We will not offer full refund if you refuse to sign for the parcel on purpose except we reach an agreement. When we receive the returns, we will refund you but with a deduction of the postage.


          * The goods can be exchanged in the circumstances of un-used and in the original condition with all the original packaging and labels.

          * If we send your order in the wrong color, size or style and you want to change it, please contact us within 5 days after receiving the product.

          * Before returning the goods, please ask us for the return address. If the parcel were lost due to the incorrect address,then  we wouldn't replace your order any more.

          * We highly advise you choosing traceable postal or courier service so that we can track the parcel online. What's more, the tracking info will be the proof of our prompt reshipment.

          * Any extra cost for the replacement should be on the purchaser, especially the shipping fee.


          * If there is slight flaw with the goods but did not affect daily use, we will offer partial refund as compensation.

          * If you can prove that there are severe quality problems of the products, we can offer you full refund in the circumstances of no replacement.

        Hope you have a happy shopping experience in our store. If you have any other problems, don't hesitate to contact us, please!